Frequently Asked Questions

Common questions and answers about data sources, accuracy, API features, billing and account management.

General

  • What is iptracetool?

    iptracetool is a professional IP address lookup and tracing tool used to retrieve detailed information about an IP address. This includes geographic location (country, city, coordinates), internet service provider (ISP), timezone, and security risk identification. It supports bulk queries and an API interface, making it suitable for developers and cybersecurity analysts.

  • How do I use iptracetool?

    • Single Query: Enter an IP address or domain name into the search box on the website and click "Query".
    • Bulk Query: Upload a text file (e.g., CSV or TXT) containing a list of IP addresses. The system will automatically parse and return the results.
    • API Integration: Integrate IP lookup functionality into your own applications by calling our RESTful API (an API key is required).
  • How can I contact support for technical issues?

    • Check our Help Documentation
    • Email us at [email protected]
    • Join our community forum at [community.iptracetool.com] to discuss with other users

IP Data & API

  • What query formats are supported?

    • Single IPv4 address (e.g., 8.8.8.8)
    • Single IPv6 address (e.g., 2001:4860:4860::8888)
    • Domain name (e.g., google.com)
    • Bulk IP list (one IP per line, up to 1000 per request)
  • Is the data source reliable?

    Our data aggregates multiple authoritative geolocation databases (such as MaxMind and IP2Location) and real-time network data, which are updated regularly to ensure accuracy. However, please note: - The location of an IP address may not always match the physical location (e.g., when using a VPN or proxy server). - Location accuracy for mobile networks or dynamic IPs may be limited.

  • How can I get an API key?

    1. Register and log in to your iptracetool account.
    2. Go to the "Dashboard" → "API Management".
    3. Generate a key and set access limits (e.g., daily request quota).
    4. The free tier supports 1,000 requests per day. Higher quotas are available with premium plans.
  • What fields are included in the query results?

    Typical response example (JSON format):

    {
      "ip": "8.8.8.8",
      "country": "United States",
      "region": "California",
      "city": "Mountain View",
      "isp": "Google LLC",
      "latitude": 37.4056,
      "longitude": -122.0775,
      "timezone": "America/Los_Angeles",
      "risk_level": "Low"
    }
    
  • Do you support custom enterprise solutions?

    We offer: - White-label solutions: Customize the interface and data fields with your branding. - On-premises deployment: Host the service on your own internal servers. - Contact [email protected] for detailed solutions and pricing.

  • Is the tool free to use?

    • Basic single queries are free.
    • Bulk queries and API calls require a paid plan (see our Pricing Page for details).
    • Educational and non-profit organizations may apply for a free quota.

User

  • Do you store users' query history

    We strictly adhere to privacy protection policies: - Single query IP addresses are not stored long-term. - API call logs are retained for only 30 days (for service monitoring and abuse detection) and are not associated with personally identifiable information. - Please refer to our [Privacy Policy] document for detailed terms.

  • Disclaimer

    iptracetool is intended for lawful purposes only. It is prohibited to use the service for network attacks, privacy infringement, or any other illegal activities. Users are responsible for complying with their local laws and regulations. The user assumes all liability for any misuse of the service.

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Last updated: 2025-12-02 20:20:56